Q:How to order?
A:Dear Customers, we are pleased to do business with you.for how to order, you can learn from here:
Welcome to be a member of our website and use the shopping cart to add the shoes if you are interested in our products, or just send following information in email.
“Step 1” Please select items on our website and send order list.
Following two information required for orders:
1. Order Details:
Product Name-ID / Size / Quantity
For Example (Pair):
|
Product Nema-ID |
Size |
Quantity |
|
Nike air max90-4990 |
US 8/8.5/9.5/10/11/12 |
6 Pairs |
|
Nike air jordan 23-2350 |
US 8.5/9.5/10/11/12/13 |
6 Pairs |
2. Customer Info:
Name of Receiver:
Shipping Address:
Phone Number:
“Step 2” We confirm stocks availability and sum order amount for payment
“Step 3” Customers send payment and notice us, so we can arrange shipment promptly
“Step 4” We ship order out within 24hours ( Upon receive payment),and then send tracking number to buyer.
“Step 5” Shipping take 5-7 days, buyer can wait and receive order at home.
Please fell free to contact us if you need assistance. our E-mail:
sportsshoes24@hotmail.com and sportsshoes24@yahoo.com.cn
QUICK HELP: These 5 Question you may concern
NO.1 How about the price ?
1, All the prices tagged to the products on our website are wholesale prices, but only enjoyed by our membership.
2, The total price with shipping of your order is composed by the quantity,if you order over 6 pairs you will get free shipping.
3, These prices are applied in these countries: USA, UK, France, Canada, Germany, Switzerland, Belgium, Norway, Spain, Portugal, you can get more details from our company’s service supporter.
NO.2 Can I get special price if I buy in bulk?
Of course. if you are wholesaler,we can offer you some discount according the total of your order. please contact us to get discount price.
NO.3 What are your Payment Methods ?
We Only accept three Methods at this time.
1:Western Union
2:MoneyGram
3:PayPal
NO.4 What are your Shipping Methods ?
We can ship orders via following carriers,carriers be used sometimes subject to the locations.( We shipped to WorldWide )
NO.5 How long will it take to receive order after payment ?
We Stick to prompt delivery, normally we ship order out in same day we receive payment,and the tracking number can be provided in 2 days,
after we provide tracking number, then you can expect to receive products in 5 days, so you will spend totally 7 business days to expect merchandises arrival.
Usually the shipping process is much faster and it only takes 5-7 days from the time we process your order.
however we reserve the right to take up to 7 business days because at times there are circumstances out of control that delay the shipping process.
Rest assured, we make every attempt to get your order to you as fast as possible.
FAQs on Order
Q:How do I know what size to order ?
A:All shoes in our online catalog is true to size. Meaning if you wear a size 12, our products are the same in size then the ones you would buy at the store.
Size Chart for reference as followings:
Shoes Size
Men Size:
US: 7 / 8 / 8.5/ 9.5 / 10 / 11/ 12 / 13
UK: 6 / 7/ 7.5 / 8.5 / 9 / 10 / 11 /12
EUR: 40 / 41 / 42 / 43 / 44 / 45 / 46 / 47
Women Size:
US: 5.5 / 6.5 / 7 / 8 / 8.5
UK: 3 / 3.5 / 4 /4.5 / 5.5 / 6
EUR: 36 / 37 / 38 / 39 / 40
Kids Size:
Big US: 3y / 3.5y / 4y / 4.5y / 5y / 5.5y / 6y / 7y
Small US: 10c / 11c / 12c / 12.5c / 13c / 1y / 1.5y / 2y / 2.5y / 3y / 3.5y
Q:Is there Minimum Order required ?
A:We do retail and wholesale business,customers not limited to order mixed quantity,you can even order one pair, however different quantity get different discounts,if you would get a lower price,you should try to make an order at or about 6 pairs. if your purchase for wholesale,you can order 12 pairs/carton.
Q:How are shoes packaged ?
A:All package in its original box. Merchandises are carefully surrounded in protective material and packaged in a our inventory wrap. Be aware that shoe boxes sometimes become damaged due to poor handling by shipping carriers.
Q:Is there any extra cost happened to me when i recieve goods ?
A:There are no any extra cost happened to you,we have paid insurance and shipping cost in our side.
Q:When do I get my tracking number ?
A:As soon as we receive a tracking number from our shipping carrier, we will immediately add that information to your order as well as email it to you. normally you can receive tracking number in 2 days. ( most time we can provide tracking number in 24 hours )
Q:I received my tracking number, however it says no records on the carrier website ?
A:We can have the tracking number once shipment release,and then send tracking number to you for tracking purpose,if you cannot see records on the site right away,please try to see records later,because sometime the carrier input the shipping information not so quick,however,we can guarantee that the shipment been on the way if you have received tracking number.
Q:If there is a problem with the shoes I have received, what should I do ?
A:If there is any problem with your order, please contact us immediately. Inform us of the problem with your order and we will give you instructions on our return policy.
ENJOY HERE, SAVE YOUR TIME AND MONEY !!!